You may find a quick resolution to your request by browsing the most frequently asked questions below. If you are experiencing a new or unreported issue, please click below to request a response from the ARC Support Team.
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I cannot remember my password. How do I recover my ARC password?
Tags: Password Retrieval
I would like to see what ARCs are available for the books in my discipline. Is there a list somewhere?
Tags: ARC Information
I recently signed up for access to instructor materials, but haven't heard anything back. May I have access to the site?
When I tried to download the computerized test bank for my course, it said I would receive an email, but the email has not arrived. How can I get the test bank?
I am an instructor in Canada, but the registration form only accepts US zip codes. How do I register?
I have already successfully registered for access to an OUP textbook, but my login won't work when I try an access another book's resources.
I received an email that my instructor status could not be verified. How do I follow up to get access to the Ancillary Resource Center?