I tried to download a test bank, but I haven't received an email.
When I tried to download the computerized test bank for my course, it said I would receive an email, but the email has not arrived. How can I get the test bank?
Our test bank files are always delivered via a one-time download link sent directly to your email. This way way if someone gets access to your site credentials, they will still need to access your email to gain access to the test banks.
Unfortunately, these automated emails are sometimes firewalled at the institutional level, or are diverted by email spam filters. If you have not received such an email, we can contact you personally to send you the one-time file link directly to avoid this issue. Please note, you will need to be logged in to the site before clicking the link we send.
The test banks are often available in three formats: as an MS Word/PDF file, and in computerized versions for Mac and Windows. Please write us at firstname.lastname@example.org and let us know which of these formats you would prefer us to send you.